The second-hand marketplace Members Share Displeasure Over Size Changes

Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.

The second-hand shopping app has altered its sizing categories for female and kids' apparel failing to inform all users about the change.

Digital Channels Response

Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.

Vinted explained the new system was more in line with comparable marketplaces.

It has advised users to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.

Size Classification Updates

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.

Member Stories

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Required Changes

Another shopper, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.

Marketplace Information

The app has more than 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options following member complaints.